If you are a current Welcome 2 the Neighborhood partner:

• What are my payment options?

• Can I change the offer?

• Can I receive a proof of my advertisement?

• How do I download my distribution list?

• Who should I contact if I have questions?

• How do I have a Welcome Representative visit my place of business?

If you're considering a Welcome 2 the Neighborhood program:

Why should I participate in the W2TN program? Word of mouth advertising is the most effective advertising and that's what we offer.  W2TN™  is very active in the community and stays abreast of those events where we will reach newcomers.

What benefits do W2TN clients have over other area businesses?  W2TN™ clients have an enormous advantage over other area businesses because they are able to make a good first impression on each new resident in the area at a time when they are looking to get reestablished. They are able to showcase themselves, and what they do best in a tasteful and memorable way, inviting new residents to visit them. New residents will be attracted to the visually stimulating presentation, forming the good feelings about a business that are necessary in building a lasting business-to-customer relationship.

Do I have to offer a promotional item? No, but everyone loves FREE stuff—that’s why the promotional advertising business is a multi-million dollar industry.  Adding a promo item keeps your message in front of the newcomer long after we are gone and helps keep the exposure. Studies show that if you hand someone a gift and tell them something about your business they tend to remember it better.  You can opt to place an display ad in our directory for the same exposure.

Where can I get promotional items? W2TN™ can help you with selecting and ordering promotional items that leave a lasting impression. As an ASI Distributor, our prices are usually lower than the competition.

What is the online directory and why is it important to my business? The Business Directory is an online search tool that allows newcomers/new homeowners to locate W2TN™  partners in the neighborhood. Visitors to our Web site can search to get a list of local businesses. They can find those of interest to get more information, even print out a Special Offer. W2TN™  partners are automatically included in the Business Directory, exposing an additional source of potential customers . You can visit the Business Directory page now.

Today, almost 60% of all consumers involved in the moving use the internet to research information, including properties, communities, businesses and services.

How will I know who receives my information?  Participation in our online program allows our clients to track who was recently visited in that month. You can receive a username and password and download your reports as often as you like.  There is an additional fee for online access.  Use the database to send additional mailers, print labels, thank you notes, etc. To maximize on the best response from these new prospects, we encourage our welcome partners to follow up with a direct mail campaign. So, FOLLOW UP! FOLLOW UP! FOLLOW UP!

What is the typical return on investment when using W2TN™? Research indicates that approximately 8 to 25% of new residents redeem offers they receive in the mail. Based on statistics and our own experience, if a client greets new residents in a particular area where 100 new residents arrive monthly, then they could expect approximately 10 of these new residents to redeem their offers or 10%, conservatively. High quality businesses who prove themselves during this initial introduction will likely be able to keep a large percentage of new monthly customers as loyal patrons who buy products and services regularly.

Why should I join W2TN™ ?  It’s the BEST way to get your business through the front door.

What file type and size do I need to provide for my banner and logo?  Banner files size is 468x60, not to exceed 20k; logo or support image may not exceed 150 pixels wide. Please email files in .gif or .jpeg format to info@w2tn.com.

What are W2TN™ office hours?  Our office hours are 9:00 am to 4:30 pm EST, Monday through Friday.

If you are a current Welcome 2 the Neighborhood partner:

What are my payment options?  We accept Visa, Discover, MasterCard, Debit Cards and Checks. You may also choose to pre-pay your contract in full at the time of signing, by check or credit card.

Can I change the offer?  Special Offers can be changed by written request to info@w2tn.com. You are entitled to one change per contract term. Any additional changes will incur a fee of $20 and your account must be current.

Can I receive a proof of my advertisement?  Yes.  All display ads receive a proof if we layout and design the ad.  Every advertiser receives a copy of the directory once it is published.

How do I download my distribution list?  Go to Client Login and enter your username and password.  Select the date range you want, select Submit.  You can export the report into Excel by selecting the "Export to Excel" link. Use the data to do a mail merge, create labels, form letters and envelopes.

Who should I contact if I have questions?  Contact any one of the welcome team members at 770) 954-0234 or email info@w2tn.com.

How do I have a Welcome Representative visit my place of business? Please call 770-954-0234 or fill out this online form and we will arrange for a representative to visit you.